Shipping Policy

New FedEx Ground Shipping Rates

(with tracking)

Order Total Shipping Cost
1st Item
2 or more items
$9.95 (Flat Rate-FedEx)
$7.95 (Flat Rate-FedEx)
$65 or more FREE FedEx SHIPPING!

-Free shipping applies only to the coffee, loose leaf tea in your order
*Applies only to FedEx Ground Shipping to the contiguous U.S.

*No P.O. Boxes

Shipping & Delivery Information

Information Details
Tracking FedEx tracking for ALL orders
Standard Shipping Time (US) 5 – 10 business days
Processing Time 24 hours, excluding weekends and holidays

Processing Details

Processing includes roasting of coffee beans, packing, and sending your orders to FedEx. After these procedures, tracking information will be provided to you. Processing time should be added to the total delivery time.

Delays

In very rare occasions, the delivery may take longer than the standard shipping time stated above. Most of the delays are causes we can't control. We seek your patience and understanding should this happen.

Track Your Order

If your order has been shipped using a trackable service, you can follow its journey to you. You'll receive a shipping confirmation email once your order is fulfilled. Simply click on your tracking link in the email to view the up-to-date tracking information.

Contact Us

Fill out the form below, and we’ll get back to you as soon as possible.

Have a question, suggestion, or need help with an order?

If you're reaching out about a product that’s currently out of stock, just let us know—we’ll be happy to notify you the moment it’s available again.

Looking for a quick answer? Many common questions are covered on our FAQ page, but if you don’t find what you need, we’re always happy to help personally.

We typically respond within 1 business day.

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