Shipping Policy
-Free shipping applies only to the coffee, loose leaf tea in your order
*Applies only to FedEx Ground Shipping to the contiguous U.S.
Shipping & Delivery Information
FedEx tracking for ALL orders
Standard Shipping Time (*business days)
US: 5 – 10 days
Processing time
Order processing normally takes 24 hours, excluding weekends and holidays. Processing includes roasting of coffee beans, packing, and sending your orders to the FedEx. After above procedures, tracking information will be provided to you. Processing time should be added to total delivery time.
Delays
In very rare occasions, the delivery may take longer than the standard shipping time stated above. Most of the delays are causes, we can’t control. We seek your patience and understanding should this happen.
Track your order
If your order has been shipped using a trackable service, you can follow its journey to you. You’ll receive a shipping confirmation email once your order is fulfilled. Simply click on your tracking link in the email to view the up to date tracking information.