Our subscription program is designed to make enjoying fresh, gourmet coffee as convenient as possible.

Here’s how you can manage your subscription with ease:

• Modify Your Subscription: Need to change your coffee selection, grind type, or frequency? Simply log into your account, go to the subscription settings, and make the updates.
• Pause or Skip Deliveries: Going on vacation or have too much coffee stocked up? You can pause or skip a delivery at any time without canceling your subscription.
• Cancel Anytime: If you need to cancel your subscription, you can do so quickly through your account settings—no hassle, no obligations.
• Track Your Orders: Stay updated on upcoming deliveries, shipping details, and order history directly from your account dashboard.
• Need Help? If you have any questions or run into issues, our support team is here to assist you.

Enjoy flexibility, control, and peace of mind knowing your coffee subscription is tailored to fit your lifestyle. Manage your subscription today and never run out of fresh coffee again!

Subscription Management

• Do you have a loyalty program? Yes, we do! Here are the top benefits of joining:
• For full details and to start saving, click here to visit our loyalty program page!

• Yes, we do! Our subscription program is designed to make your coffee experience seamless and convenient.
• Enjoy freshly roasted gourmet coffee delivered straight to your door on a schedule that works for you.
• Whether you’re a daily coffee enthusiast or someone who loves to savor a fresh brew on weekends, our subscription ensures you’ll never run out of your favorite coffee.
• Subscribing is simple, flexible, and comes with exclusive perks!

Yes we do!

Click Here to learn more and start your journey to worry-free coffee enjoyment today.

• We roast every coffee fresh to order—because freshness matters.
• Your coffee is roasted the same day you place your order, guaranteeing the richest, most flavorful experience in every cup.
• Each batch is carefully monitored to bring out the unique flavors of every bean, delivering the gourmet quality you deserve.
• By roasting on demand, we ensure that your coffee is never sitting on a shelf, giving you a superior freshness you can taste.
• It’s our way of making sure your coffee is as exceptional as the care we put into crafting it.

Do you offer K-Cups? Yes, we do! We call them Fresh Cups—crafted to deliver the same fresh, gourmet flavor you know and love.

Important Disclaimer: Please ensure you’re purchasing the correct size and type of Fresh Cup for your specific machine.

Compatibility: Our Fresh Cups work with most K-Cup coffee brewers, including Keurig 2.0 machines.

For more information, explore our Fresh Cups section or feel free to reach out with any questions!

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• Looking for the perfect gift? We offer gift cards that are ideal for any coffee lover!
• You can even include a personalized video gift card message, but it’s completely optional.
• For more details or to purchase, click here to visit our gift card section.

Sending a gift? We’ve got you covered! At checkout, simply enter your friend’s name and shipping information in the "ship to" section of the form.

You can also include a personalized gift message in the comments field, with up to 210 characters to make it extra special.

The message will appear on the packing sheet (which serves as the invoice) included with the package—no pricing information will be shown.

Please note that we do not offer personalized gift wrapping at this time. Our focus remains on roasting and shipping the finest quality Arabica coffee available to ensure every order meets the highest standards of freshness and flavor.

It’s the perfect way to share the gift of gourmet coffee with a thoughtful touch!

• Orders are grouped by grind type and processed daily to ensure precision and consistency.
• Place your order by 5 P.M. EST to be included in the current day's roasting schedule.
• Typically, roasting is completed the next business day based on the volume of orders for your grind type.
• While we aim to ship your coffee the same day it's roasted, factors like FedEx cut-off times, cooling time for freshly roasted beans, and final order checks may occasionally require an additional day.
• Our goal is always to deliver the freshest, highest-quality coffee to your door as quickly as possible!

• We proudly offer 100% high-grown Arabica coffee, sourced from the world’s finest coffee-growing regions.
• Each bean represents the pinnacle of quality, carefully selected and inspected to meet the strict standards of its origin.
• To earn the title of "gourmet coffee," every batch undergoes rigorous certification, ensuring it delivers the exceptional flavor and aroma you expect.
• From farm to cup, our coffee embodies the artistry and care that define true gourmet excellence.

We proudly offer payment plans for higher-value orders, making it easier to enjoy premium coffee without the upfront cost. Payment plan options are based on the total value in your shopping cart.

For your convenience, we accept a variety of payment methods, including PayPal, MasterCard, Visa, American Express, and Discover (both debit and credit cards).

Please note that we do not accept CODs, Money Orders, or Cash at this time.

We strive to provide flexible and secure payment options to ensure your shopping experience is as smooth as possible!

While many others sell their coffee in 12oz or 14oz bags, we offer a choice that stands out.

All of our coffees are available in an 8oz sampler size for variety lovers and a full 16oz size for those who know what they love.

When shopping for coffee elsewhere, be sure to check bag sizes—because bigger isn’t always better, but quality and value are what truly matter!

Each 8 oz serving of our coffee contains just 5 calories or less and 1 carb or less, making it a guilt-free indulgence any time of day.

Our decaf options are just as low in calories and carbs, offering the same rich, gourmet flavor without the caffeine.

Decaf coffee is perfect for enjoying in the evening or anytime you want to savor the taste of coffee without worrying about disrupting your rest.

With both regular and decaf options, you can enjoy exceptional coffee whenever the mood strikes!

Less than 1 gram per 8oz serving

• Not at this time, but our 8oz sampler size is the perfect way to explore new flavors without committing to a larger bag.
• These smaller bags are a great option for trying out different roasts, discovering your favorites, or gifting to fellow coffee lovers.
• Whether you're new to our coffee or just love variety, the 8oz sampler size makes it easy to experience our gourmet quality one cup at a time.

• Not at this time, and here’s why: We are fully committed to providing you with the freshest coffee possible.
• No coffee is roasted until your order is placed—ensuring every bag is as fresh as humanly possible.
• Our top priority is getting your coffee to you quickly and at peak quality, which requires an intense focus on each order.
• As we grow and expand our team, we’ll revisit this offering to better serve you without compromising our high standards.

Gifting Made Simple:

• If you’re purchasing coffee as a gift, simply add a note in the provided box during checkout with details about who it’s from and the occasion.
• We’ll include this information on the packing sheet so your recipient knows who sent their coffee.
• Rest assured, the packing sheet will not contain any financial information—just a thoughtful touch to make your gift even more special.

To keep your coffee as fresh and flavorful as possible, follow these simple storage tips:

• Keep It Airtight: Store your coffee in an airtight container to protect it from air, which can cause it to go stale quickly. Look for a container with a one-way valve to let gases escape without letting air in.
• Avoid Light and Heat: Coffee should be stored in a cool, dark place, away from direct sunlight and heat sources like stovetops or ovens.
• Skip the Freezer: While freezing coffee may seem like a good idea, it can introduce moisture and odors that affect flavor. Instead, store coffee at room temperature.
• Grind as Needed: Whole bean coffee stays fresh longer than pre-ground coffee. For the best taste, grind your coffee right before brewing.
• Use It Quickly: Coffee is at its peak flavor within two weeks of roasting. However, with proper care, there will be no noticeable difference in flavor for 6 to 8 months after receiving your coffee—thanks to the freshness of the coffee you’re getting from us.

Why Fresh Matters: Unlike grocery store coffee, which is often a year or more old by the time you buy it, our coffee is roasted fresh to order. This ensures you’re always starting with the best quality and flavor possible.

By following these tips, you’ll enjoy a consistently fresh and delicious cup of coffee every time!

Understanding the caffeine content in your coffee can help you make the best choice for your lifestyle and preferences. Here's a quick guide to help:

• Regular Coffee: The average 8 oz cup of coffee contains about 80-120 mg of caffeine, depending on the roast level, brewing method, and coffee-to-water ratio.
• Decaf Coffee: Despite its name, decaf isn’t completely caffeine-free. An 8 oz cup typically contains 2-5 mg of caffeine, making it a great option for those who want to enjoy coffee without the jitters.
• Light vs. Dark Roasts: Contrary to popular belief, light roasts often have slightly more caffeine than dark roasts, as the longer roasting process in dark roasts reduces the caffeine content slightly.
• Espresso: A single shot of espresso has about 63 mg of caffeine, but because it's served in smaller quantities, it’s more concentrated.
• Specialty Coffees: Drinks like lattes and cappuccinos will have the same caffeine content as the shots of espresso used to make them—usually 1-2 shots per drink.

Why Choose Us?
Our coffee is roasted fresh to order, ensuring you get not only exceptional flavor but also the full caffeine profile of the beans. Whether you’re looking for a morning boost or a mellow decaf for the evening, we’ve got something to suit every need!

If you have questions about a specific roast or blend, feel free to reach out—we’re happy to help!

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At One Great Coffee, we believe in creating a better coffee experience while caring for the planet and supporting the people who make it possible. Here’s how we prioritize sustainability and responsible sourcing:

• Ethically Sourced Beans: We partner with trusted suppliers who prioritize fair wages, ethical treatment, and safe working conditions for coffee farmers.
• Sustainable Farming Practices: Many of our coffee beans come from farms that use environmentally friendly methods, such as shade-grown cultivation and natural pest management, to protect ecosystems and biodiversity.
• Fresh-to-Order Roasting: By roasting coffee only when it’s ordered, we minimize waste and reduce the environmental impact of overproduction.
• Minimal Packaging Waste: Our packaging is designed to keep your coffee fresh while reducing unnecessary materials, ensuring a balance between quality and environmental responsibility.
• Supporting Coffee Communities: Whenever possible, we prioritize purchasing beans from farms and cooperatives that reinvest in their communities, supporting education, healthcare, and infrastructure improvements.

We’re committed to delivering coffee that not only tastes exceptional but also aligns with values that matter—caring for people and the planet. With every sip, you’re making a choice that supports sustainability and fairness in the coffee industry.

Yes, you can modify or cancel your order!

If you need to make changes—like switching from whole bean to ground or any other adjustment—simply contact us as soon as possible.

We’re happy to help without requiring you to cancel your entire order.

Timing is critical: Once your order begins processing, we may not be able to accommodate changes.

Reach out promptly, and we’ll do our best to take care of it for you!

A perfect cup of coffee starts with the right brewing technique. Here are some tips and methods to help you enjoy the rich, fresh flavors of our coffee:

• Start with Fresh, Quality Coffee: Use freshly roasted coffee (like ours!) and grind your beans just before brewing for the best taste.
• Water Matters: Use filtered or spring water to avoid any off-flavors from tap water. The ideal water temperature is 195°F to 205°F—just below boiling.
• Measure Correctly: Use a coffee-to-water ratio of 1:15 to 1:18. That’s about 1-2 tablespoons of coffee per 6 oz of water, depending on your strength preference.
• Brewing Methods:
• Clean Your Equipment: Regularly clean your coffee maker, grinder, and other tools to prevent buildup that can affect flavor.
• Experiment and Enjoy: Every coffee and palate is unique, so don’t be afraid to experiment with grind sizes, brewing times, and ratios to find your perfect cup!

With these tips, you’ll unlock the full potential of your coffee, delivering the fresh, gourmet experience you deserve!

While we take every precaution, we cannot guarantee a 100% allergen-free environment.

Most of our flavored coffees are 99.99% allergen-free, but some flavorings may contain traces of nuts or dairy.

Flavored and non-flavored coffees are processed separately, but there is still a small chance of cross-contact.

Honesty is key: While we’ve never had any reported issues, we cannot guarantee with absolute certainty that the coffee you receive will be entirely free of nut or dairy traces.

If you have severe allergies, please consider this before making your purchase. Your safety is our priority.

Yes, we have a large selection of decaffeinated coffees to choose from.

Our flavored coffees are available in both regular and decaffeinated options, with grind choices including ground, whole bean, espresso, and French press.

We also offer a wide variety of regular gourmet coffees in the same formats.

To see what’s available, please review each product listing for specific decaffeinated and non-flavored coffee options.

We’re here to help! You can reach us via Contact us Page, email or text for any support or inquiries.

For general questions, email us at mike@onegreatcoffee.com.

If your matter is time-sensitive, feel free to text us at 409.718.5458, and we’ll respond as quickly as possible.

Please note that there may be times when an immediate response isn’t possible due to daily business demands.

When reaching out, provide as much information as possible so we can assist you efficiently. Some details may require additional time to retrieve.

Your patience is greatly appreciated, and we’ll do our best to address your needs promptly!

We prioritize your privacy and security by providing the most secure shopping experience possible.

Our secure servers meet or exceed the highest security standards, backed by trusted certifications like e-Trust and Safe to Shop.

You can shop with confidence knowing that your personal information is always kept confidential and protected.

Rest assured, your trust in us is our top priority.

Do you offer international shipping?

• Unfortunately, we do not offer international shipping at this time.
• This is due to the complexities of shipping consumable goods to different countries and the high shipping costs associated with coffee’s weight.
• In many cases, the cost of shipping outweighs the benefit for our customers.
• We appreciate your understanding and remain focused on providing the best possible experience for our domestic customers.

Do you offer wholesale or bulk order options?

• At this time, we do not have a dedicated wholesale or bulk order program in place.
• However, check back often as we periodically offer discounts based on the dollar amount purchased—the more you buy, the deeper the discount!
• Once the program is launched, a pricing breakdown table will appear on the product page, underneath the "Add to Cart" section, to display bulk pricing details.
• Stay tuned for updates as we continue to enhance our offerings!

• We take pride in offering super fresh, gourmet-quality coffee that stands out from the competition.
• Your order is delivered as fast as humanly possible, ensuring you enjoy peak freshness every time.
• Our rewards program is our way of giving back to loyal customers who appreciate a truly great cup of coffee.
• By joining the program, you’ll enjoy an even more competitive pricing structure—because exceptional coffee should be rewarding in every way!

Do you offer bundle or seasonal programs?

• Yes, we occasionally offer bundles, and we’re currently working on a new program that will feature top sellers and seasonal items available year-round.
• This is still a work in progress, so be sure to check back often for updates.
• Once the program is implemented, we’ll email all past customers and newsletter subscribers with the details.
• If you haven’t made a purchase or signed up yet, we encourage you to sign up for our newsletter to stay informed and enjoy exclusive loyalty pricing.

• We would hate to see you go, but if you need to unsubscribe, it’s easy.
• Simply click on the Unsubscribe button located at the bottom of any email you receive from us.
• If there’s anything we can do to improve your experience, we’d love to hear from you—your feedback means the world to us!