Returns

RETURNS + EXCHANGES INFORMATION:

We want you to love your purchase! If you are not completely satisfied, let us know and we will work with you to make it right.

  • Full priced items may be returned for refund, exchange, or store credit. Contact us using the email address: mike@onegreatcoffee.com to start the process.
  • ITEMS MUST BE RETURNED WITHIN 14 DAYS FROM THE DELIVERY DATE.
  • Customers are responsible for the cost of return shipping on any return or exchange not due to an incorrect or damaged item; however, we will ship your replacement at no additional charge.
  • Gift cards are not eligible under our refund policy.
  • We do not offer price adjustments or rainchecks on any of our products.

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